Call Handling Basics · 184 words · 3 min · English · backspace allowed · target 40 WPM
Practice test modeled on the BPO and Call Center Typing Test format. Not affiliated with Concentrix, Teleperformance, Accenture and others. Entry voice accounts 30 to 35 WPM; chat and email support 45 to 50 WPM with 90%+ accuracy on a 1 to 5 minute online test.
Start typing to begin. Tab + Enter for a new test, Esc to pause.