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Practice tests are modeled on public exam formats and are not affiliated with any exam body.

CritiCall Practice Test 113: Dispatch Order 113 | Typing Galaxy

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CritiCall
Test 113

CritiCall practice test 113

Dispatch Order 113 · 185 words · 4 min · English · backspace allowed · target 40 WPM

← Test 112 All tests Test 114 →

Practice test modeled on the CritiCall 911 Dispatcher Typing Test format. Not affiliated with Biddle Consulting (agency cutoffs). Keyboarding module scored in net WPM plus data-entry modules; typical minimum 35 WPM, many agencies 40 to 45 WPM.

4:000wpm100%0/185

Dispatchinstructionsmustbedirect,readable,andfreefromunnecessarywordingsothatfieldunitscanactwithouthesitation.Aproperinstructionidentifiestheunit,theassignment,thelocation,andanyspecialcaution.Ifaresponserequiresmultipleagencies,thesequenceshouldbestatedplainlysothatfire,police,ormedicalpersonnelunderstandtheirroles.Wherethereisathreattorespondersafety,suchasaweapon,unstablestructure,orhazardousmaterial,thewarningshouldappearearlyinthemessage.Dispatchersalsoverifythatthemessageisreceivedbyrepeatingessentialelementsandlisteningforconfirmation.Inlargeincidents,instructionsmaychangeseveraltimesasnewfactsarereported.Forthatreason,updatesshouldbeissuedinaconsistentformthatseparatesoriginalinformationfromreviseddetails.Thelanguageshouldremaincalm,evenunderpressure,becausecleardirectioncanreduceconfusionatascenecrowdedwithvehicles,witnesses,andbystanders.Gooddispatchpracticedependsondiscipline,attentiontosequence,and

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